Privacy Policy

This policy applies to DragPath's ("we" or "the platform") websites, app, accounts, workflows, AI features, payments, and support interactions. It explains how we handle your personal data, the content you upload, and your service-usage data, and should be read together with the Terms of Service. By using the platform, you acknowledge that you have read this policy.

We process your data on one of the following legal bases, depending on context:

• Performance of our contract with you to provide the service and run your requests.
• Your consent, where processing relies on it (you may withdraw it later).
• Our legitimate interests in operating, securing, and improving the platform and preventing abuse.
• Compliance with applicable laws and lawful requests from competent authorities.

• Provide the service, run workflows, and process AI generations.
• Manage credits and process payments.
• Prevent fraud and abuse and secure the platform.
• Troubleshoot errors and improve reliability, performance, and stability.
• Respond to support requests.
• Send account and service notices.

We may rely on service providers to help operate the platform, only in the following categories, and we require them to process data on our instructions and under appropriate safeguards:

• Hosting and storage.
• Authentication.
• Payments.
• Analytics.
• Customer support.
• Security.
• AI infrastructure and model processing.

If DragPath later allows you to share workflows, outputs, templates, or public links, anything you choose to share may be visible to others based on the sharing settings you select.

We may use cookies, local storage, and analytics for login, preferences, security, performance, and product analytics. You can manage some of these through your browser settings.

• Data is kept while your account is active or as long as needed to provide the service.
• Some records may be retained for security, fraud prevention, accounting, tax, dispute resolution, or legal reasons.
• When no longer needed, data may be deleted, anonymized, or isolated in backups until deletion is possible.

Your data may be processed or stored in countries where DragPath or its service providers operate. Protection may differ by country, but DragPath applies reasonable safeguards to protect your data.

• We apply reasonable technical and organizational safeguards, but no system is 100% secure.
• You are responsible for protecting your credentials.
• We may notify you about important security or privacy issues through the service or by email.

External websites, payment providers, login providers, and other third-party services may have their own terms and privacy policies, which we encourage you to review.

• Access your personal data and obtain a copy of it.
• Correct inaccurate data.
• Delete your data or close your account, within legal limits.
• Opt out of marketing communications, if any exist.

We may need to verify your identity before fulfilling a request. To exercise any of these rights, contact us at support@dragpath.ai. We will respond within a reasonable time and in line with applicable law.

If DragPath is involved in a merger, acquisition, financing, restructuring, or asset sale, user data may be transferred as part of that transaction, subject to applicable law.

DragPath is not intended for children below the minimum legal age required to use online services without guardian consent. Users must not upload or generate content involving the exploitation of minors.

• We may update this policy from time to time to reflect changes in the service or the law.
• The version published on this page is the version in effect, and the last-updated date at the top is revised accordingly.

For any question about this policy or how your data is processed, contact us at support@dragpath.ai.